When you look for a criminal defense law firm, you want clear answers to simple questions: What happens after I hire you? How will we stay in touch? Do I have to keep missing work for court? Our short “What to Expect” video walks through how we at Katz & Phillips handle those day-to-day details so you can see, in real terms, what working with us looks like from the start.
Watch the video below to see how our team moves quickly, keeps you informed, and helps you navigate court dates and communication in a way that fits your life.
What happens right after you hire us
In the video, we start with what many people want to know first: what happens the moment you decide to move forward with us. As we explain there, “After you hire us, we get to work immediately.” You do not sit in limbo wondering if anyone has started on your case.
We send you documents you need to sign, and you can return them by email. That simple step lets us move ahead without dragging you into the office or slowing down the process. You see right away that we treat your time as something valuable.
How court dates fit into your real life
Many people worry that a pending case will pull them away from work again and again. In the video, we talk directly about that concern: “You get to choose when you go to court.” We explain that if it clearly helps your case to attend a particular hearing, we will tell you that. We also recognize that “most of our clients want to be able to work, and not have to keep asking for days off.”
That is why we share that “most of the time, we can keep you out of court.” This does not promise any result, but it does show our approach. We work to handle as much as we can on your behalf so you do not spend your days sitting on a courtroom bench when you could be earning a paycheck or caring for your family.
Communication you can count on
The heart of the video focuses on how we stay connected with you while your case moves forward. As we say, “communication is key, and it's something we're very proud of at Katz & Phillips.” That line sums up a core value for our team.
We walk through how your attorney stays in touch as they learn new information and as they have questions for you. You see that this is not a one-way street. We reach out when we need your input, and you can reach us when you need answers.
To make that easy, we give you access to our client portal. In the video, we explain that you can “communicate with the members of the team handling your case” there. You can send texts, email, or use messages through the portal. “Of course, you can also call. We're happy to talk to you at any time.” Those options let you choose the method that fits your day, whether you sit at a desk, work in the field, or juggle a busy home schedule.
Seeing your case unfold, step by step
The video also shows how we keep your case from feeling like a mystery. We explain that you will “be able to access the documents that are filed in your case.” That means you can log in and see what has been filed instead of waiting and wondering.
We also talk about reminders. You “get reminders about court dates,” and those notices “let you know whether your appearance is required or not.” Clear reminders and instructions reduce confusion and help you plan ahead. You know when you truly need to be there and when our team can appear without you.
Why this level of clarity matters
When you face a criminal charge, uncertainty often feels as heavy as the case itself. Knowing what to expect from your defense team removes some of that weight. The video offers a straightforward picture of how we work: quick action at the start, respect for your work schedule, steady communication, and practical tools that keep you informed.
Those daily habits shape your experience. You see who contacts you, how often you hear from us, and how you can reach out when new questions come up. You also see how our internal systems, like the client portal and reminder process, show up in your life as less confusion and fewer surprises.
How our culture shapes your experience
The closing lines of the video capture the way we approach our work: “We're happy to talk to our clients. We're happy to answer your questions. We're here to fight for you.” That attitude runs through every step we describe.
We value direct conversations, clear expectations, and steady guidance. When we say we are proud of our communication, we back that up with real tools and real access. When we talk about court, we explain how we try to protect your time. When we say we start work immediately, we show how the first documents move quickly so we can focus on the substance of your case.
Watch the video to see it for yourself
Reading about a process helps, but seeing and hearing it often makes it easier to picture how we will work together. Our “What to Expect” video gives you a candid look at our approach, from the first email you send back to the reminders you receive before a hearing.
If you want to understand how Katz & Phillips handles communication, court dates, and day-to-day contact with clients, take a few minutes to watch the video above. When you are ready to talk about your own situation, you can call us at (321) 425-8961 to start a conversation about how our team can guide you through the process.
